Case Studies
Organization and Operating Model Design, Instructional Design
Strategic thinking "bootcamp" at Middle Eastern boutique consultancy
Challenge: Fast-growing business strategy and implementation consultancy did not have internal learning and development (L&D) resources or know-how to train 100+ new consultants in basic skills during their first year on the job.
Actions: Developed and co-delivered five-day consulting skills bootcamp to train new joiners on structured thinking, executive communication, presentation design and stakeholder management.
Result: New consultants leaving the training were better equipped to perform on client engagements.
Leadership Development
Top team effectiveness workshop for ExCo of $1bn MENA food delivery app
Challenge: Leader in MENA food delivery space experiencing lack of trust among 10-member top team (CEO + direct reports) and absence of feedback culture in the organization.
Actions: Designed and delivered one-day top team effectiveness workshop on building trust-based feedback culture (using a 360-degree survey tool) among top team and extending that throughout the organization. Workshop included the following:
Personalized 360 reports sent confidentially to each participant one day before
Gallery walk of posters showing aggregate results highlighting trust gaps among top team
“Real plays” based on actual feedback received to build trust and practice giving feedback
Result: After positive feedback from CEO and other participants, client requested rollout of feedback training to all 400 people managers across multiple countries.